1. Tutoring Services
Josue Hernandez provides private tutoring in math and physics. Sessions are conducted online or in person, as agreed upon with the client.
2. Payment & Billing
All clients must input valid payment information into TutorBird before beginning tutoring services.
Enrolling in tutoring services automatically enrolls clients in autopay, meaning their payment method will be automatically charged when an invoice is issued.
Tutoring is billed at the agreed upon rate.
Clients will receive invoices for completed sessions, and payments will be processed automatically through TutorBird.
3. Cancellations & Rescheduling
Clients must provide at least 24 hours notice to reschedule a session without charge.
Sessions canceled with less than 24 hours’ notice may be charged the full session rate at my discretion, depending on the circumstances.
No-shows will always be charged the full session rate.
4. Academic Disclaimer
Tutoring is intended to supplement, not replace, independent study and classroom instruction. Specific academic results cannot be guaranteed.
5. Confidentiality
Client information, including student progress, will be kept confidential and not shared with third parties unless required by law.
6. Policy Updates
These policies are subject to change. The latest version will always be available on this website.
Tutoring Policies & Payment Terms
Consent to Charge Policy
By enrolling in tutoring services, clients authorize Josue Hernandez to charge their stored payment method in TutorBird through autopay for tutoring sessions.
How Charges Work
Payments are securely processed through TutorBird.
Clients will be automatically billed for completed sessions at the agreed-upon rate.
Cancellations and no-shows may still be charged per the stated policy.
Clients may request to revoke payment authorization at any time. However, without a valid payment method on file, tutoring services cannot be provided.
This authorization remains in effect until tutoring services are canceled or payment authorization is revoked.
1. Information Collected
The following information may be collected:
Name, contact information, and payment details (via TutorBird).
Academic progress and session notes.
Communications related to tutoring services.
2. Use of Information
Client information is used solely for:
Scheduling and providing tutoring services.
Processing payments securely via TutorBird.
Communicating with clients about tutoring sessions.
3. Data Protection
Payment details are stored and processed securely through TutorBird.
Client data will not be shared, sold, or distributed to third parties.
Information is kept confidential unless disclosure is required by law.
4. Client Rights
Clients may request access to their records.
Clients may request deletion of personal data, except where required for billing or legal compliance.